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Trainee Receptionist

Job Location: Office based – Poole

Company: ICB Waterproofing Ltd.

Role Details

We are one of the UK's leading suppliers of Waterproofing solutions, predominantly for flat roofs and we are looking for a confident and organised Trainee Receptionist to join our team in Poole, Dorset. 

This customer-facing role requires both responsive and proactive administration tasks. The role will also support the Office Administrator in reception.

This is a permanent position offering an annual salary of £26,000 per year.

Key Responsibilities

• To represent ICB Group in a professional manner in line with our company values
• To have overall responsibility for the day-to-day management of reception
• To handle & transfer telephone enquiries in a polite and efficient manner
• To meet & greet visitors and prepare refreshments or make catering arrangements if necessary
• To keep the training room tidy
• To ensure all post is ready for posting (franked etc) at the end of the working day and recorded on the post register
• To undertake general office duties, including filing, photocopying, etc
• To place stationery orders and maintain stock levels
• To maintain the company calendar
• To place hotel bookings and make travel arrangements, such as flights, where appropriate
• To undertake any other activity which the Group Marketing Manager, Managing Director or CEO might reasonably delegate

Essential

• Previous office experience or administrative exposure is advantageous but not essential; training will be provided
• Good IT skills (particularly with MS Office 365 (Word, Excel, Outlook)
• Confident telephone manner
• Positive customer service attitude
• Excellent organisational skills
• Inquisitive nature
• Excellent written and verbal English language
• High attention to detail
• Self-motivation and the ability to manage workload priorities

Desirable

• Experience of working in a construction environment
• Experience of working with a CRM (Customer Relationship Management) system

In return, we are offering the successful candidate an attractive salary, 25 days annual leave, inclusive of a shut down for the Christmas period, plus bank holidays.

We also offer a generous pension scheme, private health & dental care, and a discretionary bonus.

Furthermore, we are committed to promoting employee advancement, learning and growth, therefore there will be an abundance of supported training opportunities.

If you are a dedicated and hardworking individual and feel this is the opportunity for you, ‘Apply Now’ and we will be in touch!

We are committed to a policy of equal opportunity. 

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